Goal

• Work with revenue agencies to help define and set standards

  • For new or existing customer service features
  • Other value-added features or services
  • Available to taxpayers or tax preparers
  • Using standards complementary to e-file

Previous slide

Back to first slide

View graphic version

These are not recommendations, but should we find there is a need for them, here are a few examples of possible features:

- confirmation of refund issued

- confirmation of payment received

- offset indicator

- e-mail inquiries

We hope to learn through the survey process what features you are interested in and able to enable.

Our goal is that new Internet services are enabled in such a way so that industry can integrate them into existing commercial software, making it as easy as possible for the taxpayers and tax preparers who use software, in addition to the services made di