Conclusions

• The market for state-wide,  comprehensive IT outsourcing efforts has shrunk

• A return to traditional “do everything yourself” is unlikely

• States will use a variety of other approaches to meet their sourcing needs

Logistics

AppliedResearch

ProcessDesign

ProductDesign

Plant Engineering

Ware-housing

Manufac-

turing

QualityControl

MarketResearch

Marketing

Adver-

tising

Sales

Distri-

bution

Repair

Service

• The Success Factors for the Future  will include

  • Using the value-added chain as a sourcing tool
  • Applying oversight management expertise to achieve service integration, provider teamwork
  • Understanding and leveraging the application-as-a-service practice

MITRE’s Ongoing Research:

Public Sector Application of the Value-Added Chain

Buying Business Functionality as a Service
Deepening our Oversight Management Expertise

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