Acquiring Business Functionality as a Service
Characteristics
- Agency defines functionality needs as business functionality
- Vendor delivers required functionality to specific IP addresses over the web
- Agency billed on a “pay as you go” basis
Advantages
- Avoidance of large, upfront development costs
- Reduction in development time and risks
Challenges
- This is still an immature facet of the IT industry
- Accountability for end-to-end service delivery (application vendors do not own telecom infrastructure)
Success Requirements:
- Fully understand this new business practice
- Integrate vendor’s services with agency’s business model
- Achieve trans-organizational integration and interoperability