Future e-services Based on e-file History and Performance

High quality IRS e-file participation may entitle partners to:

• Market research for your area
• Distribution Channel Management incentives

  - Recognizes differences amongst channels and rewards “good distributors” through incentives and service offerings
  

• Account Management services

  - National accounts
  
  - Field-based accounts
  - Customer Service Representatives focusing on your needs

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Possible incentives include:

- Free admission to tax forums

- Hotels, meals and transportation paid

- Recognition at tax forum awards dinner - good marketing for you!

Distribution Channel Management: EROs must be recognized, managed and motivated as ETA product and service distributors. IRS will seek to support EROs by establishing an Extranet consisting of management information system, account resolution and tax l

First Account Managers will be selected in October 1999. The account managers and selected accounts will work together to build account plans customized for the needs of the specific accounts. Pilots for Account Management will begin in October 1999.