Re-engineering the Audit Bureau
Each functional unit (corporate, sales, field and Nexus) worked independently
Little opportunity for Audit staff to share information and work collaboratively on projects
No system support for Audit projects
Little communication and planning for upcoming project with DOR units outside of Audit (e.g. central files, mailing, etc.)
Functional unit members combined into new, multi-functional team
Multi-functional team collaborates on audit projects based on shared information from the data warehouse
Staff has opportunity to learn new IT skills
Staff has opportunity to take part in progressive and innovative project