Designing for the End-user

Overview of Testing Process

• User requirements: 5 small business owners

  5 small business tax filers
  
  All users file Sales and/or 941 taxes internally

• Features Tested: Take a Demo

  File Florida Sales tax
  
  Find and review security information
  Find and review company information
  Find and review current company news

• Length of each Test: 1.5 hours

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In planning for a usability study several things must be considered:

Who is your target market? From that information we determine the user requirements.

Testing took two days

THEN Explain lab setup, tested individually, etc