Designing for the End-user

Objectives of Usability Testing Nationtax Online

• Evaluate the overall look, feel and consistency of the user interface design, layout and organization.

• Assess the clarity of terminology used throughout Nationtax.

• Evaluate the navigability of the site to help eliminate visitor confusion and increase user productivity.

• Determine areas of the interface that can be improved and provide recommendations to increase the ease of use, ease of learning, and overall consistency.

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Four objectives were set for this usability study.

Evaluate look, feel and consistency

Assess clarity of terminology

Evaluate navigability

Determine areas of the interface to improve and provide recommendations.

These are common objectives when usability testing any type of website.