Monday, June 11

1:45 p.m.- 2:25 p.m.

»  Presenting Company: Fast Enterprises

»  Session Title: "Procuring an IT Solution: Did you get what you need, or just what you asked for?"

»  Session Description: Tips and techniques for making sure your RFP documents solicit the solution you really need by clearly describing your needs and expected results rather than by mandating levels of effort. Includes real-life examples of RFP requirements that are outcome based rather than input oriented.

2:35 p.m - 3:15 p.m

»  Presenting Company: Revenue Solutions

»  Session Title: Revenue and Compliance Management - Achieving Higher Levels

»  Session Description: Today’s revenue agencies are continually being challenged to do more with less and achieve higher levels of Revenue and Compliance Management.  Taxpayers and practitioners are asking for ways to more easily and efficiently file online returns, use a variety of payment options, manage their accounts online, obtain detailed and accurate information real-time, and perform other functions that require a modernized integrated tax administration system infrastructure and business processes.  The legislature is looking for increased revenue dollars without having to raise taxes, which means collecting all that is owed using enhanced compliance solutions and procedures.

Learn more about Revenue Solutions, Inc. (RSI) and how their products and services are assisting leading agencies in Revenue and Compliance Management from legacy tax system reengineering and integrated tax system implementation to tax discovery, desk audit, field audit and collections through advanced data warehousing, decision analytics/modeling, enterprise case management, collections management and audit management solutions.

»  Presenter: Paul Panariello, Vice President, RSI

3:25 p.m - 4:05 p.m

»  Presenting Company: SAP

»  Session Title: Improving Taxpayer Compliance and Achieving Collaborative Outcomes

»  Session Description: This session will highlight the impact application solutions have on tax and revenue agencies to improve taxpayer compliance, while simultaneously driving collaborative or shared outcomes between different agencies within the government enterprise. Specific examples will be discussed, particularly the linkage between the ax administration and child support enforcement agencies, and how unified solutions can help drive outcomes that fulfill each agency's individual service missions.

»  Presenter: Russ LeFevre

4:15 p.m. – 5:00 p.m.

»  Presenting Company: Teradata

»  Session Title: Who do 60% of the most admired global companies turn to for Data Warehousing?

»  Session Description: All citizens benefit when non-compliant taxpayers are discovered and tax dollars are recovered. In these times of growing gaps between states' revenue and expenditures, much of the gap can be closed through increased compliance. Improved auditing and collection systems and processes will help. There is also a need to develop tax revenue recovery programs  that will bring disparate sources of data together into a single solution that can help:

- Discover thousands of non-compliant taxpayers.
- Optimize your enforcement resources.
- Improve access to vital information to equip your case workers and serve taxpayers better

»  Presenter: Steve Taylor, VP Tax Solutions Teradata, a division of NCR

Tuesday, June 12

1:30 p.m - 2:15 p.m

»  Presenting Company: RightNow Technolgies

»  Session Title: 8 Steps to Ensure Exceptional Constituent Experiences

»  Session Description: Please join RightNow to discuss one of today’s most fundamental challenges – delivering a growing range of services to more demanding constituents while facing tight or declining best practices focused on 8 steps you can take today to drive cost-effective progress.

»  Presenter: Colin Jones

2:25 p.m - 3:10 p.m

»  Presenting Company: Accenture

»  Session Title: Integrated Tax Systems:  Replace Leverage or Scrap it?

»  Presenter: Karla Pierce, Accenture

3:20 p.m - 4:05 p.m

»  Presenting Company: Bearing Point

»  Session Title: Transforming Tax and Revenue Management to Increase Revenue, Improve Customer Service and Mitigate Risk

4:15 p.m - 5:00 p.m

»  Presenting Company: Oracle/SPL

»  Session Title: Putting lipstick on legacy Revenue Systems...why technology projects so often fail to meaningly transform your business

»  Session Description: A discussion on why technology projects so often end up as a 'better user interface' for existing business processes.  How do Revenue Agencies leverage technology to facilitate meaningful change?